How do I cancel my subscription with Uber? Handbook for Dissatisfied Customers

Are you tired of paying for Uber’s membership plans that don’t deliver what they promise?

Do you want to save money and switch to a better service that suits your needs?

If you answered yes to any of these questions, then this article is for you.

In this article, I will show you how to cancel your subscription with Uber, whether you have Uber Pass or Uber One.

I will also explain why you might want to do so, and what alternatives you have.

By the end of this article, you will have all the information you need to make an informed decision and get rid of Uber for good.

An image illustration on how do I cancel my subscription with uber
How do I cancel my subscription with Uber.
PHOTO Courtesy: techcult

What is Uber Pass and Uber One?

Uber Pass and Uber One are two different membership plans that Uber offers to its customers.

They are supposed to provide discounts and benefits on rides and food delivery, depending on the plan.

Uber Pass was launched in 2018 as a way to compete with other ride-sharing services like Lyft.

It costs $14.99 per month and gave users 15% off on rides, free delivery on Uber Eats orders over $15, and no surge pricing.

Uber One is a newer and more expensive plan that replaced Uber Pass in November 2021.

It costs $9.99 per month or $99.99 annually and gives users 10% off on rides, 5% off on Uber Eats orders over $15, and access to priority support.

Why should I cancel my subscription with Uber?

You might be wondering why you should cancel your subscription with Uber if it sounds like a good deal.

Well, there are several reasons why you might want to do so.

First of all, Uber’s membership plans are not as good as they seem.

They have many limitations and exclusions that make them less valuable than advertised.

For example, the discounts only apply to certain types of rides and locations, the free delivery is not available in all areas, and the priority support is not very helpful.

Secondly, Uber’s membership plans are not worth the money.

According to a study by Consumer Reports, most users would save more money by paying per ride or per order than by subscribing to Uber Pass or Uber One.

The study found that users would have to spend at least $167 per month on rides or $278 per month on food delivery to break even with Uber Pass, and at least $100 per month on rides or $200 per month on food delivery to break even with Uber One.

Thirdly, Uber’s membership plans are not ethical or sustainable.

Uber has been accused of exploiting its drivers, violating labor laws, evading taxes, harming the environment, and endangering public safety.

By subscribing to Uber’s plans, you are supporting a company that does not care about its workers, its customers, or its community.

How do I cancel my subscription with Uber?

If you are convinced that you want to cancel your subscription with Uber, here is how you can do it in a few simple steps.

To cancel your subscription in the Uber app:

  • Tap the profile icon.
  • Tap ‘Uber One’ or ‘Uber Pass’ depending on your plan.
  • Scroll and tap ‘Manage subscription’.
  • Select ‘End Subscription’ and then ‘Leave Uber One’ or ‘Leave Uber Pass’ to cancel your subscription.

You can cancel your subscription up to 48 hours before your next scheduled payment to avoid further charges.

After canceling your subscription, you will have access to your subscription benefits until the end of the current billing period.

If you have any questions or issues with your subscription, you can contact Uber’s support team through the app or the website.

1. Tap to Open the Uber app on your device.

2. Tap the profile Icon

An image illustration on how Do I Cancel My Uber Subscription
Tap the profile Icon

3. Swipe down a little and tap on the Uber One option

An image illustration on how to swipe down and tap the uber one option

4. Then, Scroll and tap ‘Manage subscription’.

An image illustration on In the Uber One section, swipe down to the bottom and tap on Manage membership to cancel my Uber subscription

5. Tap on the End membership option from the bottom.

An image illustration on End membership option from the bottom

6. Give your reason for cancellation and tap on the Continue option

An image illustration on give Give your reason for cancellation and tap on the Continue option

7. Click on the “End membership” choice on the following screen to verify the cancellation.

Is Cancelling Uber Free?

Yes Indeed, discontinuing your Uber subscription incurs no charges.

Uber imposes no cancellation fees for terminating the Uber One subscription.

You can conveniently cancel your Uber One subscription through the Uber app, accessible on Android and iOS devices alike.

Note that your subscribed services will remain active until the subscription renewal date upon cancellation.

What are some alternatives to Uber?

If you cancel your subscription with Uber, you might be looking for some alternatives to get around or order food.

Luckily, there are many options available that are cheaper, better, or more ethical than Uber.

Some of the most popular alternatives to Uber are:

  • Lyft: Lyft is a ride-sharing service that operates in over 600 cities in the US and Canada. It offers various types of rides, such as shared rides, bike rides, scooter rides, and car rentals. It also has a membership plan called Lyft Pink that costs $19.99 per month and gives users 15% off on rides, free bike and scooter rides, priority airport pickups, and waived cancellation fees.
  • Bolt: Bolt is a ride-sharing service that operates in over 200 cities in Europe, Africa, Asia, and Latin America. It offers various types of rides, such as standard rides, luxury rides, electric scooter rides, and food delivery. It also has a membership plan called Bolt Go that costs $9.99 per month and gives users 50% off on rides, free scooter rides, and free delivery on food orders.
  • Grab: Grab is a ride-sharing service that operates in over 400 cities in Southeast Asia. It offers various types of rides, such as car rides, bike rides, taxi rides, and bus rides. It also offers food delivery, grocery delivery, and mobile payments. It has a membership plan called GrabClub that costs from $7.99 to $19.99 per month and gives users discounts and rewards on rides, food, and other services.

Conclusion

In conclusion, canceling your subscription with Uber is a smart move if you want to save money, get better service, or support a more ethical company.

Uber’s membership plans are not as good as they sound, and there are many alternatives that offer more value and benefits.

To cancel your subscription with Uber, you just need to follow a few simple steps in the app.

You can do it up to 48 hours before your next payment to avoid charges.

You will still have access to your benefits until the end of the billing period.

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