How to Fix Apollo Group TV Connection Timeout

You may want to know How to Fix Apollo Group TV Connection Timeout error, worry not we’ve got you covered in this article.

Apollo Group IPTV enables users to stay connected with their preferred content on the move.

The service provides access to global live TV channels, ensuring coverage of local programs.

Users can enjoy breaking news, live sports, and a library of on-demand TV shows and movies.

Apollo Group offers transparent pricing, no long-term commitments, and avoids unnecessary packages.

The platform is compatible with diverse devices, emphasizing flexibility and dedicated customer support.

This guide will help you troubleshoot Apollo Group TV issues such as connection timeout, loading problems, or functionality concerns.

An image of Apollo Group TV Connection Timeout
Apollo Group TV Connection Timeout.

How to fix Apollo Group TV connection timeout

To resolve connection timeout issues with Apollo Group TV, consider clearing the Firestick cache, changing players, or unplugging and reconnecting your device.

Additionally, updating/reinstalling the application, employing a VPN, or reaching out to Apollo Group TV support are alternative solutions worth trying.

1: Clear Firestick Cache

  1. Open Firestick, and navigate right to access the Settings menu.
  2. Choose “Applications” and then “Manage Installed Applications.”
  3. Scroll down and select the problematic app.
  4. Opt for “Clear Cache” and then “Force Close.”
  5. Clear cache, force close other apps, and remove unnecessary apps to free up space.

2: Switch Players (Android)

  1. Go to the app’s main menu, and find the settings icon in the bottom left corner.
  2. Access the player settings menu by scrolling down.
  3. Navigate right and switch the player from EXO to VLC or vice versa.
  4. Modify both the LIVE TV player and the VOD player as needed.

3: Unplug and Replug Your Device

  1. Unplug your device for 60 seconds, reboot it, and attempt to reconnect.
  2. Ensure the device remains unplugged for the full 60 seconds before plugging it back in.

4: Update or Reinstall the App

  1. Update the app to its latest version.
  2. Alternatively, reinstall the app using the step-by-step guides available at

5: Use a VPN

  1. Download a VPN app such as ProtonVPN, IpVanish, Surfshark, or NordVPN.
  2. Connect to one of these VPNs: USA, Canada, Denmark, Sweden, Switzerland, Norway, Latvia, or Finland.

6: Contact Apollo Group TV Support

  1. Email Apollo Group TV support at:
  2. Create a support ticket here:


There you have it, folks your guide to fixing Apollo Group TV connection timeouts.

Remember, patience is key, just like waiting for that perfect celebrity shot.

Follow these steps, and you’ll be back to binge-watching in no time.

Related Articles!